FAQ

How long does delivery take?
Delivery times vary depending on your location. Most orders are processed within 1–3 business days and delivered within 7–15 business days.

Can I track my order?
Yes. Once your order is shipped, you'll receive a tracking number via email.

What payment methods do you accept?
We accept Visa, Mastercard, Orange Money, MTN Mobile Money, and Wave.

Can I return an item?
Yes. We accept returns within 14 days of delivery. Items must be unused and in original packaging. Please contact us to initiate a return.

What happens if my order arrives damaged?
We're sorry if that happens. Please contact us within 48 hours with photos of the damage, and we'll arrange a replacement or refund.

How do I cancel or change my order?
Contact us as soon as possible. We can't guarantee changes once the order has been shipped.

Do you ship internationally?
Currently, yes we do .

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